AI: Now More Empathetic Than Your Insurance Agent (Seriously)
Well, this is awkward. Turns out, AI might actually be better at customer service than humans—at least, according to Allstate. In a plot twist that sounds like it was written by a chatbot, Allstate found that its AI-powered email system was outperforming actual human reps when it came to empathy. That’s right—AI is apparently better […]
Is AI Making Us Dumber? Microsoft Thinks So.
Microsoft Study Finds AI Makes Human Cognition “Atrophied and Unprepared” — Oh No. researchers from Microsoft and Carnegie Mellon University explored how generative AI tools are impacting our brains—and the findings are a bit unsettling. Turns out, the more we lean on AI to handle tasks, the less we engage in critical thinking. It’s like […]
Google’s Super Bowl AI Ad Almost Fumbled the Cheese—Literally
Ah, the Super Bowl. A time for football, overpriced commercials, and… AI-powered cheese facts? Yep, Google decided to use its multimillion-dollar ad slot to show off Gemini, its latest AI assistant, helping a Wisconsin cheesemonger write a product description for Gouda. Seems harmless enough, right? Well, turns out, Gemini got a little too cheesy with […]