AI Prompt: Respond to Google Reviews Like a Pro
ChadGPT AI Prompt Library
💬 Instantly craft thoughtful, human-sounding replies for your local business reviews.
Quickly generate personalized responses to Google reviews that feel genuine and enhance your brand’s reputation. Whether handling glowing praise or tough feedback, this copy-and-paste prompt keeps replies professional, warm, and authentically human—no canned phrases allowed.
Here's the Prompt:
Respond to a Google review as if you’re the owner of a local business.
I’ll give you:
- Review text
- Star rating (1–5)
- Business name
Write a short, thoughtful reply that sounds human—not canned.
- For 1–2 star reviews: Be professional, empathetic, and offer a next step.
- For 4–5 star reviews: Thank them personally and reinforce what they loved.
Keep it concise, warm, and on-brand. Avoid generic lines like “Thanks for the feedback.”
Ask me for the review, rating, and business name to get started.
📌 Use Case
Quickly generating authentic responses to online reviews.
🎯 Best For
Small business owners, managers, or marketers handling reputation management.
🤖 Recommended Model
ChadGPT > AI Assistant > GPT-4.1
(for smart, conversational responses)
💡 Pro Tip
Use this prompt with “Brand Voice” in ChadGPT for results perfectly customized to your brand or organization.
Sample Prompt Output
AI Prompt: Respond to Google Reviews Like a Pro
Business name: Good Grounds Coffee
Dear Customer,
We are truly sorry to hear about your disappointing experience at Good Grounds Coffee. We strive to provide quality drinks and excellent service to all our customers, and we apologize for falling short in this instance. Your feedback is important to us, and we will address these issues immediately to ensure a better visit next time. Thank you for bringing this to our attention.
Warm regards, Good Grounds Coffee
How about a version with a little more humor and harmless snark.
Dear Customer,
Sorry to hear the coffee didn’t hit the mark for you at Good Grounds Coffee. We’ll work on making sure it’s hotter than a summer day and smoother than a jazz saxophone solo next time around. As for the music, we promise to keep it groovy without blasting your eardrums. Swing by again soon and give us another shot!
Cheers, Good Grounds Coffee
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